About Us

Welcome to Velzes

Velzes, a brand of Mooskaa LTD (UK Reg. No: 14225989), is your one-stop shop for thoughtfully curated products that make everyday life better. From beauty & wellness essentials to clever home and lifestyle finds, we bring quality, variety, and value straight to you.

Why Choose Velzes?

  • Curated Quality: Every item is handpicked for style, functionality, and reliability.
  • Diverse Selection: Home comforts, personal essentials, and innovative gadgets—all in one place
  • Customer-Focused: We’re here to help and make your shopping experience seamless.

Discover products that inspire your lifestyle and help you create a space you truly love.

Learn More About Us

Enhance Your Senses & Wellness

Discover our premium solutions for better hearing, improved mood, and total relaxation. From advanced hearing aids to light therapy and massage devices, explore products designed to help you feel your best every day.

1 3

Rediscover the Joy of Clear Hearing

Explore our range of advanced hearing aids designed for comfort, clarity, and confidence. From discreet models to feature-rich devices, find the perfect solution to reconnect with every sound in your life.

1 4
View all

Illuminate Your Wellness Journey

Discover our range of light therapy devices designed to boost mood, improve sleep, and enhance overall well-being. Safe, effective, and easy to use—bring the power of light into your daily routine.

1 4
View all

Relax, Revive, and Rejuvenate

Explore our selection of massage therapy tools and devices designed to relieve tension, soothe sore muscles, and promote total wellness. Experience comfort and relaxation anytime, anywhere.

1 4
View all

Frequently Asked Questions

1. How long does shipping take?

Orders are processed within 1–2 business days. Delivery usually takes 6–19 business days with free standard shipping, or 4–12 business days with Guaranteed Shipping.

2. Do you ship within the United Kingdom?

Yes, we currently ship to customers across the United Kingdom.

3. How can I track my order?

Once your order has shipped, you will receive a tracking number by email. Tracking information may take up to 48 hours to update after dispatch.

4. Can I cancel my order?

Yes. Orders can be cancelled within 2 hours of purchase by contacting our customer support team.

5. What is your return policy?

We offer a 30-day return policy. Items must be unused, in original condition, and in original packaging to qualify for a refund.

6. How long do refunds take?

Once your return is approved, refunds are processed within 10 business days. Your bank may take additional time to reflect the refund.

7. What payment methods do you accept?

We accept major payment methods including Visa, Mastercard, American Express, Apple Pay, and Google Pay.

8. How can I contact customer support?

You can contact us at support@velzes.com

Our support team responds within 1 business day.

  • UK Fast Shipping

    Free standard delivery with tracking available. Ships in 7–21 business days.

  • 30-Day Money-Back Guarantee

    Easy returns within 30 days. Free replacement for defective or damaged items.

  • Secure Payments

    We accept AMEX, Diners Club, Discover, Google Pay, JCB, Mastercard, VISA, and Apple Pay.

  • Third-Party Content

    We are not responsible for external websites or linked content.

1 4